📦 Backups & Recovery in Snapshot

Once your store is connected, our system safeguards your data by creating regular backups. You can choose automatic schedules or run backups manually—either immediately or at a time you specify.

🔁 1. Automatic Backups

Once your store is connected, Snapshot runs backups automatically based on the frequency you choose:

• Daily: One backup every 24 hours.

• Twice Daily: Two backups per day (e.g., 00:00 and 12:00).

These run silently in the background—no action needed. Your product data, variants, and inventory quantities are always backed up and ready to restore.

To adjust your automatic backup schedule:

1. Go to Dashboard > Settings.

2. Choose your preferred frequency: Daily, Twice Daily, or Monthly.

3. Click Save to apply the changes.

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⚡ 2. Manual Backups

Need a backup right before making major changes? You can create one any time:

To trigger a manual backup:

1. Navigate to your Dashboard.

2. Click Start Backup.

3. Choose an option:

   • Run Now: Starts the backup immediately.

   • Schedule for Later: Opens a date-and-time picker to set a future backup.

Once queued, your backup will run as scheduled. You’ll be notified when it’s complete.

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📚 3. Viewing Backup History

Easily access your past backups to audit changes or prepare a restoration.

To view your backup history:

1. Go to the Dashboard.

2. Scroll through the list of backups, organized by date, time, and type (Automatic or Manual).

3. Click a backup to view detailed contents:

   • Products

   • Variants

   • Location-based inventory

   • Restore options

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🕒 4. Product Version History

In addition to full catalog backups, Snapshot automatically tracks changes to individual products over time.

Every time a product is created, updated, or deleted, a new version is recorded. This allows you to view how a product has changed and restore a specific version when needed.

What is tracked

Each product version includes:

• Product title and description

• Variants (price, SKU, options)

• Inventory quantities per location

• Metadata and attributes

• Status (active, draft, archived)

How it works

• Version tracking runs automatically in the background

• No configuration is required

• Each change creates a new version entry

Viewing Product Versions

To view version history for a product:

1. Go to the products page

2. Select a product

3. Navigate to the Version History section

You will see a timeline of changes, including when the change happened and what was modified.

Restoring a Product Version

To restore a specific version:

1. Open the product inside a backup

2. Select the version you want

3. Click Restore Version

4. Confirm your selection

A new copy of the product will be created using the selected version.

💡 Tip: Use version history to safely undo small mistakes without restoring an entire backup.

♻️ 5. Restoring Products from a Backup

Restore individual products from any backup in just a few clicks.

To restore a product:

1. In your Backups List, locate the backup you want.

2. Click to open it, then select the product to restore.

3. Click Recover, then confirm your selection.

A copy of the product will be created in your Shopify store. By default, the restored product will be unpublished, so you can review or edit it before making it public.

💡 Tip: Keep at least two recent backups available. This gives you a reliable safety net against data issues or accidental edits.